I cried twice in Delhi!
Following the basic role of travel to always know your way out of the place, on our first morning in Delhi we went to the train station to buy tickets for our onward journey. Like in Mumbai, Delhi station has a separate booking office for foreign travellers on the 1st floor of the main station building. From Lonely Planet we already knew about the touts and scam at the station that would do anything not to let you get to this booking office and instead divert you to their illegitimate travel agency that could (maybe?) arrange for the tickets for exorbitant commission and sell you some other expensive service that you really do not need. Yet, for some reason we fell for it! Maybe we were too relaxed after Goa? Or maybe it was just impossible not fall for the sneaky and well trained scammer? Basically a guy with an authoritative voice and fake government ID managed to redirect us to his scam travel agency that surprise, surprise was located on the 1st floor and had exactly the same name as the official railway booking office ‘International Tourist Bureau’. It would be too long to describe all the lies that came out of this guy’s mouth but he officialise himself by pointing to the ‘Incredible !ndia’ poster on his wall… The biggest lie however was that there well no seats available for any train from Delhi to our next stop Agra and that he instead would offer us a ‘official government’ railway minibus service for 11,000 Rs while the first class train ticket costs 700 rs. We infuriated him but get out of his agency and after a coffee and in the Indian Starbucks equivalent ‘Café Coffee Day’ we attempted again to get through to the real Tourist Bureau… and failed again. This time on the friendly information from a Sikh guy that even used our lonely planet map to direct us to the government information centre ‘Incredible !ndia’ so that his mate could catch us on the way and on the pretence of helping us to find our way drag us to another liar’s cave! According to his lies ‘Incredible !ndia’ information centre was the only place that was booking advance train tickets while the International Tourist Bureau was only booking same day tickets. Then his friendly mate in meticulously tied turban met us on the pedestrian crossing and casually chatted to us while dragging us away from our destination that apparently has moved due to the metro construction. Yet again we persevered the scam and got to the ‘Incredible !ndia’ information office (meeting other scammers on the way) just to find out that they do not book any train tickets at all and we had to go back to the train station. By then it was about 3 hours after our initial attempt to enter the International Tourist Bureau in the railway station… and I cried to the pour lady there! Because I could not believe how much time we wasted on the hot day but more so how easy it was for these guys to lie and how easy it was to fall for the lies and also because this was the end of the travel as I know it! From that day a friendly hello that I would normally reciprocate is just a warning sign of somebody trying to take advantage of you! Unfortunately this experience sort of defined my attitude for the rest of the week... Other than in the hideouts of the magnificent sights, I was tense fearing another liar’s encounter and did not want to talk to anybody. This is an incredibly wrong way to travel…From this point we had no choice but to persevere the scam and after another attempt (this time through an entrance from the metro station) we managed to get to the official booking office and of course got our tickets after only about 30 minutes wait! Hurrah!
It is incredible that a nation that calls Ghandi their father (but a bit ironically puts his face on all its banknotes) could also produce such a scam and liars that we met on the train station! Or maybe it is just a sheer numbers’ game?
‘Do you want to use my helicopter?’ Rudeness or simply a cultural difference
Sometimes people are very friendly and polite but this is mostly when they want to buy something like in our hotel in Delhi where we were getting smiles until we refused to purchase the 10 days private tour of Rajastan… As with a couple of 'i am sorry' or excuse me' there are some exceptions. You just have to cherish those moment of the genuine politeness.
I have more ‘incredible’ observations from India but I will finish what seems to be like ‘ranting’ for now… before I discourage anybody from ever coming to India cause I am very happy to have seen and impressed with the incredible monuments but I would think twice before coming here as independent traveller. It might be much easier to see Incredible!ndia in the packaged tour and simply be taken in the comfortable bus and focus on the beauty of the architecture?
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